I procured an airline ticket by means of expedia for travel in March 2016. the information been given with my purchase indicated that I should really Speak to the airline for seat assignment. Today, I contacted the airline, superb client service . Nonetheless, I was educated that because I didn't bought my ticket directly from your airline, there could well be a demand for me to obtain a seat.
We flew Just about within eyesight of the desired destination, then the captain came on and claimed the specialized concern was acting up, and in lieu of landing where our desired destination was, they necessary to switch back again to obtain it serviced by men and women which could in fact do that.
I have flown your airline two periods in the last 12 weeks and experienced one dude that works for me to fly previous 7 days on a non halt flight you fellas can’t even get a non stop flight by the due date.
For the purpose of cancelling all reservations of the.A. flights from TPE stopover NRT to LAX and return to Taiwan , remember to . I make a mistake of touching reservations of A.A. via cellphone skyscanner software on 13th Feb.
Very good Morning, I was asking yourself Exactly what are the necessities required each time a shopper travels which has a minor. Thank you for almost any data relating to this make any difference.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to a great deal of hassle to search out me An additional flight also to reroute my luggage. Gary was pleasurable and helpful and serene, and I really appreciated how difficult he worked to help me.
My problem was a bag that was overweight. One particular lady kept indicating I could only acquire fifty lbs, even though I explained to her I had been happy to pay overage costs. This other lady wasn't far too helpful. Even so, Nina Kong went truly from her way to help me… contacting for info, wanting items up…she even helped me go the bag to a secure location though I went via it to see if I could rearrange and pull some weight out.
If I'm able to do this, why can’t do this? Listed here’s a suggestion. For the reason that brokers are not able to see USAIR, Why don't you provide them with usage of the net to allow them to see readily available USAIR flights? There were various USAIR flights that may have cared for at the very least 50 percent of the people that necessary to flights.
I can not understand why I can not have the opportunity to decide on a seat on flight #1848 from DFW to Bos confirmation LGGSNS
I won't ever be use AA all over again!! I booked a flight for me and my son to affix our household on holiday. Extended Tale short a thing arrived up and we're unable to go at the moment. I termed your company with in excess of a weeks discover. Canceled the fight with mobile phone rep John; who was pretty polite. He didn't say anything at all about the level of demand I could be take place for canceling the flight. I called back again to talk to concerning the charge and I used to be told that I would be demand $200 by AA and $fifty with the source I accustomed to ebook the flight for each human being. That I might have a $15 credit for every human being… I asked to speak to her supervisor and Michelle Morgan was the person I up coming talked to. She was no help, I questioned to talk to her supervisor and he or she mentioned that there was not one person above her. I explained to her that I was confident that there was an individual earlier mentioned her. Finally she mentioned which i could go to the customer relations World wide web-internet site. Yet again I asked her twice for her supervisor’s identify and she or he replied customer relations. I once more explained to her I wished the name of her immediate supervisor, the person who she reported to…the identify offered was Jalia Elisidi .
On 7/19/2013 I flew through American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Value airport. I'd the worst expertise I've ever experienced Using the American Airways representatives there and After i identified as client service they have been no help either. Initially, a single of your representatives despatched us to the wrong gate; I had to check with a consultant wherever our flight can be departing from for the reason that a gate quantity wasn't on my boarding pass. We went for the gate instructed and were despatched to the wrong gate, due to the fact we were being at the incorrect gate we didn't listen to our departing flight information causing us to skip our flight. We went to the counter asking for a status of our flight since we experienced heard nothing, one AA attendant for the station wasn't prepared to search just about anything up mainly because she was typing or undertaking another thing. I spelled out to her that it had been critical due to the fact we could overlook our flight. She didn’t treatment. While there was an extended line of folks waiting around to talk to the one AA rep offered. I waited in line for as long as I could, I then noticed an AA representative going for walks by and I stopped her for help, she stated there was nothing at all she could do and despatched us to a different AA desk. We went to that desk and we ended up explained to our plane was appropriate there outdoors on the point of just take off Which they would not let's on the plane for the reason that should they called the AA Reps over the airplane and check with them to anticipate us it will make everybody ridiculous?
I just acquired off the cellphone with Connie Sanders during the DFW Business office. I requested for her identify because she was so sort and helpful to us. I have hardly ever encountered anyone so helpful and caring. If your Associates can be like her you would have a fantastic airline.
My spouse And that i were booked for honeymoon to NYC on Nov 9, 2015. File locator: VDEURG. Around the working day we have been to leave, Our flight #4378 was cancelled as a result of no crew. We had been booked for afterwards flight #5738, costing us a 50 percent working day of getaway. The 2nd flight was then cancelled as a consequence of servicing difficulty. Quite a few solutions were made available but almost nothing that may get us to NYC n the ninth. We experienced garanteed reservations at Hampton Inn, Times Square at $317 a night which were non-refundable as it was under 24 hours. We ere available a flight to Dallas that may get us from Pensacola late but provided that we drove an hour away to Fort Walton Seashore airport. We took it, bought in late and remaining just after four several hours slumber the next day. That Expense us yet another $177.00 in lodge expenses. My partner’s baggage never ever arrived in Dallas as we ended up promised it might- mine took over one hour to seek out as it wasn't to the carousel with the rest of the flights baggage, We obtained into NYC daily soon after our honeymoon was to begin, with lots of pressure and value.
buyer click this service agent in the “know-howâ€/World-wide-web workforce named lisa truly HUNG UP on me After i was talking. i’ve hardly ever had this type of lousy expertise right before. she was incredibly rude just before hanging up.